Come Scoprire il Significato di un Codice Errore Dazn e Trovare una Soluzione | TeleTec.it

Data di publicazione: 08.09.2018 - 09:09:52

Se hai riscontrato un errore durante l'utilizzo di Dazn, puoi capire perché è stato prodotto e come risolverlo.

Come Scoprire il Significato di un Codice Errore Dazn e Trovare una Soluzione

Introduzione
Scopriamo, grazie a questa guida, il significato degli errori che vengono mostrati su Dazn durante l'attività sulla piattaforma streaming dedicata allo sport. Benvenuti su Teletec.it e buona continuazione.

Contenuto

Elenco Codici Errori Dazn, Significato e Soluzione
In questa guida vogliamo mostrarti il significato degli errori che vengono visualizzati su Dazn, in modo tale da poter esserti di aiuto per risolvere facilmente e velocemente eventuali problemi. Troverai quindi il codice errore e la spiegazione di quello che è successo.

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Tutti gli Errori Dazn con Relative Spiegazioni e Soluzioni

Ecco quindi gli errori che potrebbero verificarsi su Dazn e il loro significato.

11-003-011 - Errore Dazn
Video al momento non disponibile. Per risolverlo prova a caricare un altro video e poi ritornare su quello che ti ha prodotto l'errore. Se l'errore persiste prova ad aggiornare il Browser oppure a ripulire la Cache.

11-003-013 / 11-065-013 - Errore Dazn
Questo errore si verifica quando non sei in grado di riprodurre un video. E' comunque una situazione momentanea e potrebbe essere il risultato di una scarsa connessione Internet.

Le possibili soluzioni sono quelle di riavvia l'app DAZN e verificare di disporre di una connessione Internet funzionante. Per saperne di più puoi consultare la nostra guida al seguente link:

Come e Cosa Fare se Dazn si Vede a Scatti o si Blocca

11-012-012 - Errore Dazn
Errore simile ai precedenti, ovvero video non momentaneamente disponibile. Per risolverlo prova a caricare un altro video e poi ritornare su quello che ti ha prodotto l'errore. Se l'errore persiste prova ad aggiornare il Browser oppure a ripulire la Cache o a riavviare l'app Dazn.

11-064-011 - Errore Dazn
Errore simile ai precedenti, ovvero video non momentaneamente disponibile. Per risolverlo prova a caricare un altro video e poi ritornare su quello che ti ha prodotto l'errore. Se l'errore persiste prova ad aggiornare il Browser oppure a ripulire la Cache o a riavviare l'app Dazn.

50-000-034 - Errore Dazn
Connessione Internet Instabile. Prova a riavviare il tuo dispositivo o il router con il quale ti colleghi.

50-020-200 - Errore Dazn
Errore con il proprio account, molto probabilmente dovuto al fatto che devi inserire il metodo di pagamento. Se lo hai già inserito, disconnettiti e riconnettiti al tuo account Dazn.

50-049-401 - Errore Dazn
Problema con l'email o la password. Prova a disconnetterti e a riconnetterti al tuo account Dazn o a riavviare l'app se ti colleghi da Smartphone.

53-009-000 - Errore Dazn
Verifica che il tuo metodo di pagamento sia corretto, in caso prova a disconnetterti e a riconnetterti al tuo account Dazn o a riavviare l'app se ti colleghi da Smartphone.

53-017-200 - Errore Dazn
Simile all'errore precedente, ovvero all'errore 53-009-000.

55-005-017 - Errore Dazn
Problemi di Internet. La connessione potrebbe essere lenta o instabile.

55-007-000 - Errore Dazn
L'applicazione Dazn non funziona correttamente o non è stata caricata in modo corretto. Riavvia l'app, se il problema persiste disinstalla l'app e reinstallala.

65-000-401 - Errore Dazn
Problema relativo all'account. Contattare Dazn.

65-003-400 - Errore Dazn
I contenuti del video devono essere aggiornati. Basta ricaricare la pagina per risolvere il problema.

65-003-000 - Errore Dazn
Video al momento non disponibile. Riprovare ancora o aspettare qualche minuto.

65-003-400 - Errore Dazn
Simile al precedente. Video al momento non disponibile. Riprovare ancora o aspettare qualche minuto.

65-003-403 - Errore Dazn
Simile ai precedenti. Video al momento non disponibile. Riprovare ancora o aspettare qualche minuto.

65-003-404 - Errore Dazn
I contenuti del video devono essere aggiornati. Basta ricaricare la pagina per risolvere il problema.

65-007-034 - Errore Dazn
Il video non può essere caricato dovuto alla scarsa qualità di Internet, oppure alla bassa velocità di connessione. Per saperne di più puoi consultare la nostra guida al seguente link:

Come e Cosa Fare se Dazn si Vede a Scatti o si Blocca

66-000-400 - Errore Dazn
L'app si è arrestata in modo anomalo o si è verificato un errore inaspettato.

66-000-401 - Errore Dazn
Problema relativo all'account. Contattare Dazn.

66-000-500 - Errore Dazn
L'app si è arrestata in modo anomalo o si è verificato un errore inaspettato.

Elenco Errori Dazn in Lingua Inglese

Ecco inoltre l'elenco degli errori Dazn anche in lingua Inglese, prelevati direttamente da sito ufficiale Dazn:

11-003-011
You will receive this error message when your video is not available at the moment.

Please go through the following troubleshooting steps:
Attempt to play another video and return to this one.
Restart your DAZN app or refresh your web browser and try to play the video again.
Try updating your browser, or your DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

11-003-013 / 11-065-013
You will receive this error message when your video is not able to play at the moment. This could be the result of a poor network connection.

Please go through the following troubleshooting steps:
Restart the DAZN app and try to play your video again.
Check that you have a working internet connection.
Troubleshoot your network connection. If you need additional help how to do this click here.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

11-012-012
You will receive this error message when your video is not available at the moment.

Please go through the following troubleshooting steps:
Attempt to play another video and return to this one.
Restart your DAZN app or refresh your web browser and try to play the video again.
Try updating your browser, or your DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

11-064-011
You will receive this error message when your video is not available at the moment.

Please go through the following troubleshooting steps:
Attempt to play another video and return to this one.
Restart your DAZN app or refresh your web browser and try to play the video again.
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

50-000-034
You will receive this error code when the network connection gets temporarily unstable.

Please go through the following troubleshooting steps:
Restart your device.
Restart your router
Please follow our help article to troubleshoot your network connection.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

50-020-200
You receive this error message when there is a problem with your account. To follow the sign in process you might need to enter your payment details.

Please go through the following troubleshooting steps:
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
Use another device to sign into DAZN with your details
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

50-049-401
You will receive this error code if there are mistakes in your email address, or your passwort

Please go through the following troubleshooting steps:
Please reset your password following this link. You will receive an email to your email address with instructions how to make the password reset.
If you did not receive the email from DAZN (please also check your spam folder), try to use the remember email function.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

53-009-000
You will receive this error code if there was a problem with your entered payment method.

Please go through the following troubleshooting steps:
Please check if your payment details were registered correctly. You will be able to do this in the My Account' section.'/li>
Restart your browser, or device.
Please try to register from another browser, or device, or change the payment method.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

53-017-200
You will receive this error code if there was a problem with your entered payment method.

Please go through the following troubleshooting steps:
Please check the payment details entered to make sure there is no typo.
Choose an alternate payment method.
Make sure that your bank account is registered in the same country than you are accessing DAZN.
Check with your bank if they allow payments to DAZN.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

55-005-017
You will receive this error code if your video is not able to play at the moment. This might be the result of a poor internet connection.

Please go through the following troubleshooting steps:
Restart the DAZN app and try to play your video again.
Check that you have a working internet connection at home
Troubleshoot your network connection. If you need additional help how to do this click here.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

55-007-000
You will receive this error code when the DAZN application can not be loaded correctly, and is not functioning properly.

Please go through the following troubleshooting steps:
Close the DAZN app and try opening again
Restart your device.
Troubleshoot your network connection. If you need additional help how to do this click here.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-000-401
There is a problem with your account and we were unable to continue.

Please go through the following troubleshooting steps:
Sign out of DAZN on your web browser, or DAZN app and try signing back in.
Please try to reset your password following this link. Afterwards sign back into DAZN and play your video content.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-003-400
Your video content needs refreshing.

Please go through the following troubleshooting steps:
Please reload on DAZN page on your web browser, or restart the DAZN app to get the latest content.
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
After the update please navigate to www.dazn.com, or restart your app and try to play the video again.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-003-000
Your video is not able to play at the moment.

Please go through the following troubleshooting steps:
Restart the DAZN app and try to play your video again.
Check that you have a working internet connection
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-003-400
Your video is not able to play at the moment. You may be using an old version of DAZN.

Please go through the following troubleshooting steps
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
After the update please navigate to www.dazn.com, or restart your app and try to play the video again.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-003-403
Your video is not able to play at the moment.

Please go through the following troubleshooting steps:
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
After the update please navigate to www.dazn.com, or restart your app and try to play the video again.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-003-404
Your video content needs refreshing.

Please go through the following troubleshooting steps:
Please reload on DAZN page on your web browser, or restart the DAZN app to get the latest content.
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
After the update please navigate to www.dazn.com, or restart your app and try to play the video again.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

65-007-034
You will receive this error message when your content is not able to load. This could be the result of a poor network connection.

Please go through the following troubleshooting steps:
Restart the DAZN app and try to play your video again.
Check that you have a working internet connection at home
Troubleshoot your network connection. If you need additional help how to do this click here.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

66-000-400
Your app has experienced an unexpected error.

Please go through the following troubleshooting steps:
Please reload on DAZN page on your web browser, or restart the DAZN app to get the latest content.
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
After the update please navigate to www.dazn.com, or restart your app and try to play the video again.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

66-000-401
There is a problem with your account and we were unable to continue.

Please go through the following troubleshooting steps:
Sign out of DAZN on your web browser, or DAZN app and try signing back in.
Please try to reset your password following this link. Afterwards sign back into DAZN and play your video content.
Contact customer support
If the troubleshooting steps did not help to solve your problem please contact our customer service team for further help.

66-000-500
Your app has experienced an unexpected error.

Please go through the following troubleshooting steps:
Please reload on DAZN page on your web browser, or restart the DAZN app to get the latest content.
Try updating your browser, or the DAZN app. You can find links to update your browser on http://outdatedbrowser.com/en.
After the update please navigate to www.dazn.com, or restart your app and try to play the video again.

Per maggiori informazioni, ecco link ufficiale:
Dazn: Help > Troubleshooting > Error Code Troubleshooting Guide

Condivisione

Spero di esserti stato d'aiuto.
Sono Rosario Sancetta, il responsabile di questo sito. Sono un programmatore informatico dal 1991, un Top Contributor di Google, Eccellenza in Digitale Italiana ed Europea ed esperto in Web Marketing.

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1 - Come Consumare Meno Dati con Dazn

2 - Come Fare la Disdetta a Dazn

3 - Come e Cosa Fare se Dazn si Vede a Scatti o si Blocca

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